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Successful Tactic #6: Interviewing Your Customer Service Team

Looking at web analytics reports is a surefire way to understand your customers’ behavior since they help you to increase as well as retain your site visitors; improve revenue from both eCommerce and advertising; measure what it takes for visitors to become conversions; increase the click-through from email campaigns; and even improve search engine rankings.

Now, all you need is to locate the most effective and popular web analytics tools to help you do this right. Know that you can really spend as little or as much as you want on these tools. They’re basically free or can cost as much as tens of thousands of dollars; your budget will determine what’s right for you, of course. Some of the most popular ones that are in wide use include Google Analytics, WebTrends, IBM/Coremetrics and Adobe Analytics.

For a complete rundown of which

 

ranks best and why, see this Top Ten comparison!

 

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Image Credit of Atiyyah18

Your customer service people possess great taiwan whatsapp number data 5 million insight into your customers’ buying behavior. Therefore, it would be an absolute crime if you didn’t tap into their knowledge. They see all sorts of aspects of your customers’ behavior, from the inquiry stage to the ordering stage to even the complaints side. To tap this knowledge, be picky about how you interview your customer service team.

Ask them the right questions to gain

 

nsight into customer behavior by focusing what are targeted lead lists and why do they matter exclusively on the most important elements of customer service. Ask ao lists your team if they pleasantly surprised your customers by offering them an unexpected freebie or treat that they had no way of knowing about in advance. Ask your team if they took customer complaints seriously and resolved them on the first try. People will do business with you again, so long as their complaints are validated.

 

Successful Tactic #7: Utilizing Keyword Research to Recognize Topics of Interest
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